Glossary
QS-9000
An international quality standard, based upon ISO 9001: 1994, which defines the fundamental quality system expectations of Chrysler, Ford, General Motors, Truck Manufacturers and other companies for internal and external suppliers of production and service parts and materials.
ISO/TS 16949
Now at 2nd edition 2002, ISO/TS 16949 is an ISO Technical Specification which aligns existing US, French, Italian and German automotive quality system standards (such as QS9000, VDA-6.1, EAQF and AVSQ) within the global automotive industry. It is highly likely that the Japanese will follow suit. Together with ISO9001:2008 it specifies the quality system requirements for the design/development, production, installation and servicing of automotive related products.
BS EN ISO 9001:2008
The international quality management system standard.
QMS
Quality Management System
5'S'
5'S' is a systematic methodology for continuously improving and maintaining the workplace and infrastructure both in terms of environment and care of equipment/machinery. Ideally used as a key practical tool during business and process improvement and/or QMS implementation. It creates ownership of areas and involves personnel at all levels.
TQM
Total Quality Management
APQP
Advanced Product Quality Planning
FMEA
Failure Mode & Effects Analysis
SPC
Statistical Process Control
GRR
Gauge Repeatability & Reproducibility
PPAP
The Production Part Approval Process is intended to validate that products made from production materials, tools and processes meet the customer's engineering requirements and that the production process has the potential to produce product meeting those requirements during an actual production run at the quoted rate.
ISO14001
Is an environmental management systems specification, with guidance for use, to enable an organisation to formulate a policy and objectives, taking into account legislative requirements and information about significant environmental impacts.
MSA
Measurement Systems Analysis.
Disciplined Problem Solving
Structured application of basic principles such as Cause & Effect Analysis, Brainstorming, 5Whys etc to investigate root causes and implement corrective/preventive actions.